Customer Testimonials
Thankyou to Brittney Who started my day so warm and friendly! Adam kept me up to speed on all the work being done. Thanks for washing it up when all done! Kudos to Britney and Adam!
All in all a good experience. You could have made one more sale by checking the cabin air filter, other than that it was all good.
Very friendly and helpful. Alan was able to find the truck I wanted. Overall a good experience
Staff was all very helpful and professional. My vehicle was serviced in a timely manner and was given back to me all cleaned. Loved it.
Fantastic service and experienced saleswoman, Sarah Arnott.
On time, we’ll done
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Nick (Bakke) was genuine, honest, informative and attentive. He was great with initial contact. Giving me a call first thing in the morning and following up with a text/video. When I met him at our scheduled time he gave me a tour of the vehicle and answered questions I had and admitted when he didn't know the answer but knew where to get it. He stayed in touch but was never pushy. He had good recommendations when I asked about accessories. He passed me on to Vic (Sharma) who was also very good at his job. Vic took ...
The staff on the phone and in the office are always so friendly. I’m able to get prompt service and the valet option is incredibly helpful. Thanks for all you do
Knowledgeable salesperson, clean environment, attentive staff
friendly staff; quick service; everything done right and on time.
I worked with Jonathan with my car and he was great! I will definitely go back if I need any other vehicles. I have heard the service department is good too.
Your technician was able to fix the issue quickly minimizing cost for me, service was friendly and professional. Thank you for your help.
only disappointment was no shuttle service on Saturday
Chris Fast was amazing to work with. He was very helpful with any questions I had.
Great job as normal ! Kathie and family always try to take care of me . Good people running a great business just like there dad they. Learned well .
The salesmen kept me informed where my car was being transported to dealership. My car and paperwork was ready when I got there. Salesman explained how to use the new controls. It was just a pleasant experience.
I looked around at a few local dealerships, and Ryan was the only one that was selling an ordered vehicle at a fair price, below MSRP. They have definitely earned all my future business.
Very happy with service
We worked with Joey during the process and he was super friendly and kept us up to date while we waited for our vehicle to arrive.
A special thank you to Joey for his excellent service in my purchase of a brand new car. He was very helpful and knowledgeable and being very mindful of my budget. He was very friendly and helped me make the right choice for me. He helped me find my dream vehicle and I am loving my new purchase. Thank you Joey for all your help and for your time. It was great getting to know you and purchase a new car with you.
Good experience. Purchased a new vehicle that was in transit. Fair trade price. Love my new car.
Made appointment online and they called to say they wanted to reschedule and I said that was my only day available and they made it work and got it in sooner then the appointment they gave me
Kylie is amazing! I have never been treated better.
Easy drop off. Good communication during the repairs. Easy pickup.
Thank you to Joey Polsfut for excellent service in our recent purchase. Our vehicle was totaled and dealing with the other insurance company was not easy or fast, however, he worked with us to make sure we got the vehicle we found prior to insurance determining our total loss. We truly appreciated his going above and beyond to help us.
Joey Polsfut provided Excellent Information, Communications and Service!
got promptly scheduled even when i had to reschedule due to weather....got greeted at the door.............and given a ride to work............work done well and timely
Had excellent service again from Phil and his staff. Always communicative about the status of the vehicle and professional.
I was helped by Adam Kirkhorn who was both knowledgeable and professional. After the work was done on my pickup he took the time to show me what was done, and see if I had any questions. Last month I was in the dealership a couple of times and met with Isaac Henjum who answered several questions I had about my pickup. He was very helpful and professional. I believe both of these employees are "top Shelf" individuals for the dealership.
Fast and easy as always. Friendly and professional staff. I love everything from the call for appointment to the actual day of service. Keep up the great work!
I've only dealt with their parts department, but they've definitely made my job easier.
This time everything was done above and beyond and I appreciate the effort and willingness of the driver who gave me a ride and also helped the detailer clean my truck for me.
Very efficient, professional, and friendly. Customer service is great and I am always pleased with the service I receive.
Dual citizen new to US. The guys did a great job putting me in something new , safe , and Reliable for those rural travels up north in the middle of winter ! Unfortunately credit doesn’t follow you between countries; but have no fear !! Vic was able to get me financed when no one else would even blink twice. Chris and Vic were patient and easy going ! They made it feel like a family experience; they really cared about helping me. This was very appreciated, especially being far away from home ! Truly made me feel no fear with my commitment to a ...
Great experience! AJ was great to deal with and accommodating to my schedule! Quick process overall!
The salesman was knowledgeable, friendly, and helpful. We started the process at around 5 and it took awhile to complete. Everyone that helped us was not worried what time it was. They helped us like it was within normal business hours. (No push to get us out the door) This is the 2nd vehicle I've purchased from Ryan GMC and I will be back.
Brian and Tim always go the extra mile to help me out. Thank you guys 👍
This is our 3rd purchase from Ryan GMC and we are always more than Satisfied. Very friendly staff throughout the entire dealership. Sarah was great to work with and always kept us informed and up to date while we waited for the arrival of our New Yukon. Ashlynn was very helpful with any questions we had about features in the new vehicle as well. Also, Vic in the business office is the absolute best to work with. All around great experience!
Phil always out performs! Bill Fecho & Sarah Arnott are super friendly! Jake was great! Always a pleasure to do service there! Lorell Seibold
Wow where do I start? 😊 From my initial inquiry all the way to closing the deal, Joey and the team at Ryan GMC provided outstanding customer service! In fact, Joey came in on his day off, and picked us up at the airport on the day we purchased our vehicle. I really appreciate the level of integrity and professionalism we experienced! Thank you Joey and the Ryan team!!
My sales associate AJ Denton did an awesome job. Very professional, and kind. I really appreciate his help. He represented your dealership well. You should be proud to have such a great employee!
Working with Phil in the Service Department has always been professional and thorough! He definitely cares about making sure that I am satisfied with the work completed on my vehicles! You're lucky to have someone with such high values of customer service! I wish that other companies that I deal with on a daily basis had his high standards of customer! He is definitely an asset to the Ryan Buick Cadillac GMC team!!! Thank you Phil for going above and beyond the call of duty!!!
Sarah Arnott is the person we buy our cars from. She is experienced and knows exactly what we want. She should be the sales person of the year in our estimation. We hope to find a new pickup next.
Met my requests and provided quality service
Stopped in for a quote on my vehicle, they gave a rough quote fast and was what I expected. Subtracted a star for the outrageous price quote for service and parts. 6 small retainer clips for a trim piece was nearly 30 bucks. 4.69 for a tiny metal clip is beyond high should be more like a buck. Thanks for the quick and free quote on suspension but parts department needs a reality check.
They stayed over an hour late to close our sale, great service.
Hats off to Ryan Buick GMC. From start to finish, Joey did an incredible job. He provided me answers to all my questions and was up front and honest about everything. There was absolutely no pressure to buy which was refreshing, and he went out of his way to make sure all my needs were met and I was comfortable with my purchase. Vic handled the financial side of the sale and he was awesome. He had everything ready to go and it was super quick. If anyone is looking to buy a new vehicle, make sure you start here.
I received a very high estimate repair from the Williston ND Location, so I instead decided to take My GMC Denali to this location who quoted 4x Less! than the Williston location. The staff and crew where very professional, helpful and did not take long to Fix! my 02 Sensor . But here is the extra! They also fixed the recalls on the 2015 GMC Denali of mine and repaired a malfunctioning motor issue on the drivers side door! All under $138.00! They took the time to Wash my vehicle and vacuum it! Its the little things that add up to big things down ...
The salesman was pleasant and knowledgeable about my new vehicle.
I recently bought a used vehicle from Ryan GMC. Their representative, Joey Polsfut, was extremely helpful, friendly, and responsive leading up to the purchase. Joey had prepared everything for signing so when it came time to pickup the vehicle, he and the staff made it an easy and painless process. I would definitely recommend Joey if you’re in the market for a used or new vehicle. He will take care of you and make it a great buying experience.
Great Job. Really appreciate the mechanic and his attention to detail. That feller needs a high five!
for being professional grade doesn't stand up very well! trading this vehicle off and could not honestly recommend a GMC to anyone!
This visit was by far the best yet! Completed timely even to the point that when not done as told I was given a rental to use. Very nice automobile. Thanks Phil.
Greeted, dropped off car, was texted when ready to pick up. Was my birthday I was given a $5 Starbucks card. Car was washed, vacuumed and ready to go when I got back for it. They rocked.
Excellent service. The sales rep was cordial, patient and explained everything in an easy-to-understand manner. I will definitely go back again on my next purchase. I've already recommended your company to others based on the service I received.
Very friendly and clean dealership, Joey P. Took care of my vehicle needs! I recommend this place to all interested in buying a vehicle. This is definitely the person and place to visit!
Sloppy service not professional battery connectors loose and truck dies.I'd like to say Phil reached out to me concerning my complaint.. thank you Phil for your great service attitude ⭐⭐⭐⭐⭐he had my son bring my truck and handled the situation very professional ⭐⭐⭐⭐⭐ thank you Phil
Fast service and keeping updates and communications ongoing thru service procedures.
RYAN'S BUICK HAVE OUTSTANDING SERVICE: SECRETARY'S, MECHANIC'S, CAR USHERS, PHONE OPERATORS.RYAN'S BUICK IS AN IDEAL PLACE FOR CAR REPAIRS, MAINTENCE, NO HIGH PRESSURE SERVICE PEOPLE. I WILL RECOMMEND RYAN'S FOR ALL CAR NEEDS.
I had a Cadillac Escalade EXT and traded it for a Yukon Denali. I have been working with Phil in the service department on getting some cosmetic concerns taken care of. Phil was very helpful with every request. From the cost of the part to the estimated time for the service Phil was dead on. I really appreciate the assistance he gave during my visit. Thank You!
Lawrence Nesheim is a gem and needs a raise for the outstanding customer service he provides!!
Outstanding service in all departments highly recommend. The service we got from our salesman was outstanding Joey and the team went above and beyond our expectations great job we will be back when we need another vehicle.
Clean waiting area. Good communication. Timely service.
Kind staff, speedy and professional.
Chris Fast and Craig Gerhart were great to work with. We have purchased half a dozen new vehicles from Ryan GMC but this has been the best experience yet. Vic was once again amazing too. Thank you to the entire team as they were all great!
Adam was so fast to get me in on the same day. My battery was acting up. I showed up and it was a quick turnaround. I can't believe how fast they got it done!
The team was great from start to finish.
Super fast & friendly staff on both sales and service! Would recommend this place to anyone!
It was awesome! The workers are friendly, helpful and willing to do whatever it takes to make things right. Thanks for the great service!
Great staff and very professional
Great performance and highly recommended and very professional.
None
Needed to change batteries for our key fobs... couldn't get ourselves so went to the dealership. Maintenance was super helpful and pleasant. Kiddos for a job done professionally.
Very friendly, kept me informed the whole time. Facility was clean and they had me in and out.
I had already scheduled my oil change appointment, but I received a courtesy call because Onstar alerted my dealer that my oil life was low. They then offered to pick up my vehicle if that would help. I took them up on their gesture since I was going out of town in a few days and didn't want to drive it before my oil was changed. They not only picked it up, but delivered back to my workplace and had washed it and cleaned my mats! I was so appreciative and it took stress off me! Thanks!
👏 Awesome people & services!
Allan and Vic where so helpful, knowledgeable and patient with all our questions as we where buying from out of state. Will definitely call them again when looking for another car
Awesome job 👏
Amazing staff on the dealer side and repair side. Could not ask for much better people to work with!
All seemed to go well
My experience was great
efficient
it was good
Thanks for getting my new tires put on so quickly and for sending my truck through the wash. It's cleaner than ever.
excellent fast in and out service thank you ryan gmc
Excellent! Courteous & Professional.